How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Nathan Your Own Question
Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 25400
Experience:  Computer networking/repair. 20+ years experience printer repair
59725966
Type Your Printers Question Here...
Nathan is online now

printer will not print hp 1000 j110

Customer Question

printer will not print hp 1000 j110
Submitted: 3 years ago.
Category: Printers
Expert:  Nathan replied 3 years ago.

Nathan :

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble. We’ll get started chatting here.

If you’d prefer support beyond the chat format, you may also reach me directly via phone or a remote support session. I’ll send an additional services offer for these options - feel free to ignore it for now, it will be available to you at any time during or after our conversation.

Nathan :

When you say it won't print, do you mean that it goes through all the motions of printing, but outputs a blank page?

JACUSTOMER-dl8rrooh- :

no motions at all, green light pulses only

Nathan :

Do you get any info or error messages from the computer at all?

Nathan :

Does the computer show the printer as "offline"?