Printer Repair Questions? Ask IT Technicians for Answers ASAP
I have for a long time printed my photos on 7x5 gloss paper fed from the rear tray with no problems at all. Recently, however, the paper came through blank and an error message displayed indicating a paper blockage. I cannot find any blockage. Can you help? My printer is a Canon Pixma iP4850.
ALSO It appears that I have been charged twice for your advice. Could you please arrange a refund of 18GBP to my PayPal account. I look forward to your reply
I have removed a small panel at the back of the printer - no sign of paper. When I have printed off 7x5 pics in the past I only load one card at a time and all have passed thro' without trouble. Recently the cards have come thro' OK albeit without printing. There is no paper jamming the printer - I can only assume that there is some sort of programme fault giving me a false error message. There is no problem when printing using the main bottom tray. I am afraid that is all I can say at the moment.
I have come to the same conclusion - not a mechanical fault. I will soon be purchasing a new stand alone printer from Canon - these are quite rare now as the move is to All-in-one. I still have not received my refund, please expedite.