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KamilAnwar1
KamilAnwar1, Technician
Category: Printers
Satisfied Customers: 5270
Experience:  8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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trying to enable my laptop and iphone to find wifi canon printer

Customer Question

trying to enable my laptop and iphone to find wifi canon printer please,have tried codes sent to phone but nothing for laptop and phone isn't accepting either
Submitted: 3 years ago.
Category: Printers
Expert:  KamilAnwar1 replied 3 years ago.
KamilAnwar1 :

Hello & Welcome to JustAnswer.

KamilAnwar1 :

Does the printer supports airprint?

Customer:

cant see it saying that anywhere,and box,instructios and disc where all damaged in move,thankfully canon MG5350 has managed to let me set it to wifi??

KamilAnwar1 :

May i remotely connect to your laptop to check the settings and help you set it up?

Customer:

yes of course

KamilAnwar1 :

Please click the link below and run the downloaded program

Customer:

do I run or save?

KamilAnwar1 :

Run it

KamilAnwar1 :

Select Yes/Allow/Ok if asked

Customer:

ran it

KamilAnwar1 :

What is it asking now?

Customer:

that's me free now to continue?

KamilAnwar1 :

Please click the link below and run the downloaded program

Customer:

that's me free to continue Kamil?

KamilAnwar1 :

Yes, please click the link below and run the downloaded program

KamilAnwar1 :

I am still here - please click the link i sent and run the downloaded program.

KamilAnwar1, Technician
Category: Printers
Satisfied Customers: 5270
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
KamilAnwar1 and other Printers Specialists are ready to help you
Customer: replied 3 years ago.

hi have sorted a usb cable for printer so wondered if you can remotely connect and finish printer settings?

Expert:  KamilAnwar1 replied 3 years ago.
Yes, please click the link below and run the downloaded program.

https://secure.logmeinrescue.com/R?i=2&Code=722386
Customer: replied 3 years ago.

is that with usb connected?


 

Expert:  KamilAnwar1 replied 3 years ago.
This program needs to run on this computer, so i can connect.

We'll take a look and discuss about USB while i am connected.

Run the downloaded program, from the link below.

https://secure.logmeinrescue.com/R?i=2&Code=971755
Expert:  Joel Kalman replied 3 years ago.
Hello. My name is Joel, and I can help you solve your problem. Thank you for your question. My goal is to provide excellent customer service.