Hello Dave! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Have you gone to the printer's screen, then go to the Setup -> Wi-Fi Settings -> Wi-Fi Setup -> Wi-Fi Setup Wizard (or something similar) and re-connect to your wireless network name (SSID)?Also, do you have windows xp, vista, or 7, or 8, or 8.1, or mac computer?Please let me know. Thank you.
Hi. Set up print out says no SSID found. Our router is definitely on, the mobile is phone is fine on wi fi
no change I fear
Your wireless network name (SSID) is not set to be hidden / invisible on the router right? (You can log on your router and check.) Or if the phone is able to see your neighbor's wireless, if any, then this confirm the printer's wireless hardware is bad.
I'm sorry, it looks like the wireless antennae hardware is bad on the printer. Is there an Ethernet / network port on the printer you can connect to the router to use? Thank you.