My Epson Printer D68 has stopped working. I found a coiled spring that was loose at the bottom of where the paper stands. When I tried to print with the loose spring still there and with the loose spring taken out it would not work and the red middle button went on and it says printer error when I looked the printer up on the screen. I do not know where this spring has come from or if it is off some part or the printer. Can you help?
How long does this take to answer?