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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1151
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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OKI device: MC861+ Description of issue:When the device

Customer Question

OKI device: MC861+
Description of issue:
When the device is powered on the error message “Please call service Scanner unit failed to detect printer unit” is displayed. The device is unusable and cannot be accessed via the network.
Submitted: 2 years ago.
Category: Printers
Expert:  VanMagnus Systems replied 2 years ago.

VanMagnus Systems :

OK, you will need to send the Printer to the UK for Service.

VanMagnus Systems :

Please call them. They can be reached @ +44 (0)1784 274 300

VanMagnus Systems :

Now I must ask, are you a regular user or a Technical Support person?