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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I've set the printer to print as A4 but it still prints photos

Customer Question

I've set the printer to print as A4 but it still prints photos as 6x4
Submitted: 3 years ago.
Category: Printers
Expert:  ehabtutor replied 3 years ago.
Hi,
My name is***** and It would be my pleasure to assist you on this.
Please let me know when you are online so we can start a remote session so I can fix this issue for you.
regards,
ehab tutor
Customer: replied 3 years ago.

I am online for the next hour or so

Expert:  ehabtutor replied 3 years ago.
ok I will be with you in 15 minutes
ehab tutor
Expert:  ehabtutor replied 3 years ago.
Here: http://www.justanswer.com/remotedesktop/join.aspx?Session=d956c160-f4c9-436f-a360-4267038482c1
go to the above link and then click on the green agree button, then on the next page click on the download link and when prompted hit run to join the remote session.
regards,
ehab tutor
Customer: replied 3 years ago.

Have gone to the link as above. Now waiting for you

Customer: replied 3 years ago.

I seem to be wasting my time here. Please forget my request for help - I need an answer straight away.

Expert:  ehabtutor replied 3 years ago.
Hi Susan,

I have never received your responses, been waiting for you to join the remote session.

can you try again now.

ehab tutor