Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I am A. Stevens here to help with your question!
I understand that you are printing from an iPad, so you cannot install and use the quick menu software.
Is it possible to get a laptop computer and plug it in directly via USB to the printer
This way you can use the quick menu software to make the necessary adjustment to the settings
Otherwise you would not be able to adjust this.