How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
Engineer John C. is online now

i can usely scan or print a photoe but since a guy as been

Customer Question

i can usely scan or print a photoe but since a guy as been to look at my pc it wont do it all the lights on the blue lights on i can usely do things from pc or copy most things but it keeps saying kodakesp1.2+0265
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.
.
Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
What version of windows or mac is on the computer? How is your Kodak printer connected to the computer?
.
Customer: replied 2 years ago.

window xp i thinki think its wifi but i can only see one plug on left its a kodakesp 1.2

Expert:  Freddy M. replied 2 years ago.
.
I will need to opt out and move this to networking.
.
Customer: replied 2 years ago.

all i no is every thing i do its not responding iv just tryed it again and it said printing and i saw the line it does wen it printing but wen paper came out it was plank so now wat

Customer: replied 2 years ago.

ill leave it with u

Expert:  Jason Jones replied 2 years ago.

Hello,
My name is Jason. I look forward to helping you today.


I can see that you may need a little bit of extra help.

Do you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?


Thank you.

Related Printers Questions