Hi and welcome to just answer
My Name is ***** ***** and it would be my pleasure to help you fix this issue.
Can you let me know when you are online and ready, so i can remotely login to your pc and fix this issue for you
i have a couple of quick clarifications and then we can start a remote session so i can fix this issue for you
Sorry I was called to the door..I have logged in to my p.c
ok take your time. let me know when you are ready
Excuse me a minute I will Have to get you up on the home p.c. I am sending this from my ipad
sure. let me know when you are connected from the pc with the issue
as i will have to start the remote session to that pc.
let me know when you are ready
I am logged in to just answers but I cannot find my questionquestion
what do you mean, are you trying to go to the question from your pc?
you just have to click on my questions
and then you will find the question listed, click on the question title link to open it
On my PC I have the web site but when I try my questions nothing shows
this is odd
can you retype the link above
this one, try to type it in your browser
where you able to get to the question?
Sorry it's telling me I have no questions
are you sure you are using the same account
I,ll try logging in again just incase
Anyways i can give you the remote login link and you can type it in your pc and we can continue from there then you can use the ipad finally to rate the answer here
The remote login contains a chat that we can use instead
This is the remote login link above
once you type it and go to the page, just follow the instructions to join the remote session
Sorry. But I've tried and I get your law side of your company. I think I will have to forget putting you to so much trouble and call it a day
Can you email a link to access the page
no worries, I am standing here so i can help you
from your pc
go to www.join.me
towards the middle of the page, you will find a start a meeting link. click it
it will download the joinme application. once downloaded, double click it and once it opens, you will find a 9 digit number at the top of the program, type it here for me so i can join you remotely
can you do that?
let me know if you face any difficulties
seconds and i will be joining you
sorry lost connection to you on join.me
are you there?