The green and the yellow lights are flashing alternately at a regular speed
I have tried this and it didn't work. I notice that the flashing pattern of green/yellow stops very briefly after 10 flashes of yellow then repeats the cycle. Any help?
As soon as I turn it on. well the green light flashes 4 times and then they yellow light starts
Yes it did. Just tried it again
I have carried out the above instructions but sadly with no good result. Position as when we started
Yes, a sort of E shaped latch (without the middle stroke) which lifts upwards
same pattern. ShoulD I clean the print head?
4-5 years old. no problems thus far
Freddy, this is a machine that I use for company business and it cost £100. I think repairing it isn't the answer. I think I will source a new machine , hopefully one that will take the same cartridges so i don't waste them. I'll look for this myself as I'm just off on holiday. Can you send me a receipt for the cost of your advice please so that I can claim as a business expense. I appreciate your patience in trying to solve the problem. Tim
So no official receipt is possible? Is that right?