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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1157
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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Hi my Cannon Printer wont switch on ? Model MG 5350

Customer Question

Hi my Cannon Printer wont switch on ? Model MG 5350
Submitted: 3 years ago.
Category: Printers
Expert:  Freddy M. replied 3 years ago.
.
Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
I want to warn you that it is possible you will need to replace a part in order to fix this.
There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure.
How old is the printer? Have you tried a different outlet even if this one is working with other devices?
.
Customer: replied 3 years ago.

yes. 2years old

Expert:  Freddy M. replied 3 years ago.
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Did you happen to buy an extended warranty with it? The factory warranty only lasts a year. Does it show any sign of power at all?
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Customer: replied 3 years ago.
Relist: Answer quality.
Expert:  VanMagnus Systems replied 3 years ago.
Hello and thank you for choosing JA for your IT Support needs.. Can you do me a favor. Please move the Printer to another wall socket and plug it in. Please let me know of the result....