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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 24508
Experience:  Computer networking/repair. 20+ years experience printer repair
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Canon Printer Ip4600 keeps coming up with error 5200 after

Resolved Question:

Canon Printer Ip4600 keeps coming up with error 5200 after originally giving error B200.
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.
Nathan :

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble. We’ll get started chatting here.

If you’d prefer support beyond the chat format, you may also reach me directly via phone or a remote support session. I’ll send an additional services offer for these options - feel free to ignore it for now, it will be available to you at any time during or after our conversation.

Unfortunately this B200 error (and subsequent 5200 error) indicates a hardware problem,

specifically, it is the result of a bad printhead (or the logic board that controls it).

The head is a "wear item" that fails with age/use. As this is a 2007 model printer, it is well past its 3 year service life, so this type of failure is not surprising.

There is one step you can take here, to clean and reset the system, but it is very unlikely to help. 99.9% of the time, this does come down to a hardware fault. It sounds like you've done some reset steps already, and so if it is throwing that 5200 error after the reset, it is detecting another head related fault, which brings us right back to a hardware failure.

While it can be fixed, it is not worthwhile to do so. You would have to replace the printhead, which costs about $100. For the same price you can replace the entire machine with a brand new model, with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer.

Depending how you'd like to proceed, I can advise on the cleaning/reset steps if you wish to try, help with finding parts, finding a local repair shop, or recommending replacement options for you. Just let me know.

Nathan and 2 other Printers Specialists are ready to help you

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