I used distilled water
I used an old cotton handkerchief ( clean of course ).
I tried the manual deep cleaning after watching the video but I still get the same fault.
The printer is probably about six years old but has not had very much use. I do not have an extended warranty.
Hi, Freddy M,
Many thanks for all your advice and help. I agree with your conclusion. A new print head cannot be guaranteed 100% to fix my problem, so a new printer at about the same price as a head will solve my dilemma.