Printer Repair Questions? Ask IT Technicians for Answers ASAP
I have unplugged machine and opened front to expose the rail the cartridge travels along. The cartridge cover is still up and will not swing down. It is definitely stuck in closed position.
Thank you. With a bit more pressure and wiggling of the cartridge carriage I have managed to release the wrong cartridge.
I have reloaded a correct cartridge and produced a print which seems to be as it should be.