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Ask Michelle Your Own Question
Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5750
Experience:  B.Sc. Computer Science with Honors
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Printers
This answer was rated:

Just after I carried out a software update on my Canon MG7150

printer and tried to print... Show More
printer and tried to print some document pages from the internet the printer would not start printing but kept coming up with the warning " Canon IJ Preview in Operation" and all pending documents were put on hold. Does anyone know what this might mean and how long is such a preview supposed to take? thank you Simon Jones
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Ask Your Own Printers Question
Michelle :

Hi, My name is ***** ***** i will be assisting you

Michelle :

please let me know the operating system installed on your computer

Customer:

Windows 7 Home premium

Michelle :

ok

Michelle :

and how is printer connected usb or wifi

Customer:

WIFI

Michelle :

ok

Customer:

is everything ok are we still in contact

Michelle :

yes...

Michelle :

please right click on printer icon and printer properties

Michelle :

click on print test page

Michelle :

let me know if it prints a test page

Customer:

The printer icon does not provide the option of printing a test page when selected

Michelle :

ok...would it eb fine if i remote access and check the settings out for you

Customer:

thankyou it would be very helpful

Michelle :

please click on below link and in the page that opens, click on green button "start full version"

Michelle :

download, save and run the file

Michelle :

once installed let me know the id and password

Customer:

I seem to have been given an ID of576228869 and a password ***** e187ji

Michelle :

ok

Michelle :

let me connect

Michelle :

give me a moment

Customer:

we need to re connect again

Michelle :

i am connected

Michelle :

you may click on a smiley face below to rate my service