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A. Stevens
A. Stevens, Technician
Category: Printers
Satisfied Customers: 1557
Experience:  Have worked on various printers for 5+ years.
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I've just set up a Samsung Xpress M2022W printer; I'm concer

Resolved Question:

I've just set up a Samsung Xpress M2022W printer; I'm concerned because it's quite slow in the sense that it waits around one full second or more (with a curious and irritating sound-jerk - like an "eeng" sound) between printing each page. Is this normal?
Submitted: 2 years ago.
Category: Printers
Expert:  A. Stevens replied 2 years ago.
A. Stevens :

Hi, I am A. Stevens here to help with your question!

A. Stevens :

The sounds that your printer is making is not normal.

A. Stevens :

I would definitely suggest getting it replaced by Samsung customer care.

A. Stevens :

Or possibly the store you bought it at, depending on their policies.

Customer:

Hi,

Customer:

Could it be a problem with the printer head?

Customer:

The sound occurs in between printing pages, and I think it could be the printer head returning to its normal position. But would it normally make this noise?

A. Stevens :

It makes some noise...but not enough to be noticeable like you are describing.

Customer:

Okay thanks for the help!

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