Thank you for these instructions. Although I had tried turning the machine on and off on a number of occasions without success, I tried it one more time before carrying out your instructions, and this time the print head moved, and I was able to print. As this particular fault has occurred on a previous occasion I have printed off your instructions for future use, if this becomes necessary so thanks.
Hello Freddy M.
I understand you can help me with a further problem free.
My Kodak Hero 5.1 (3 in 1 printer) has a paper jam every time I try double sided printing. This does not happen with single sided printing.