Hello Peter! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Is there any error or message?Do you have windows xp, vista, or 7, or 8, or mac computer?Can we do a remote support session, so we can chat, and I will be able to help you directly?Please reply at the box below. Thank you,
No error or message.
I use Windows 7
can you help me via Email.
I am not near a phone
Thank you. We don't need phone; I will troubleshoot the issue together with you on your computer. Please accept the remote support offer, then please click on the website below in order to connect with me:
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,
Working on issue. Thank you,