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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Technician
Category: Printers
Satisfied Customers: 37846
Experience:  Troubleshoot printers, scanners, etc.
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I cannot use Easy-PhotoPrint EX with my new Pixma iP7250 Please

Resolved Question:

I cannot use Easy-PhotoPrint EX with my new Pixma iP7250
Please help because it was my favourite software with my iP4500 and iP4700
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.

Hello Peter! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

No error or message.

I use Windows 7

Expert:  Viet - Printer Tech replied 2 years ago.
Can we do a remote support session, so we can chat, and I will be able to fix the issue directly on your computer together with you?

Please reply at the box below. Thank you
Customer: replied 2 years ago.

can you help me via Email.

I am not near a phone

Expert:  Viet - Printer Tech replied 2 years ago.

Thank you. We don't need phone; I will troubleshoot the issue together with you on your computer. Please accept the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=28c45a02-d837-4d51-ab2a-f3b92eed64cf

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Viet - Printer Tech and other Printers Specialists are ready to help you
Expert:  Viet - Printer Tech replied 2 years ago.

Working on issue. Thank you,

Expert:  Viet - Printer Tech replied 2 years ago.
I have resolved the issue via remote support. If you need anything else later, please let me know any time. Thank you very much.

http://www.justanswer.co.uk/electronics/expert-itstuff/