I am an 80 year old 'Silver Surfer', not technically qualified. Like many other things in this life, e.g., electricity, I just use the facility without knowing how it works, nor do I need to. I have followed your instructions and it looks to me as though the setting is stuck on Photo paper of A4 size. I cannot see an "Auto" setting so, where do I go from here.?
I will rate you for now. Please don't send me another 20 reminders.
The strange thing is that when looking at Printer properties the Printer icon has a Green Tick; this surely must indicate all is well.?
The only way I can get the page size to read 'Normal' is to go to 'Factory Default' instead of Custom. I agree that A4 Photo is very strange; I always do 4x6 borderless with 600dpi and using KODAK Premium paper. I have tried to print this with a JPEG photo but, again, the photo paper just comes through blank. I have looked under System which gives: Rating, Processor, Installed Memory (4.00GB), System Type 64-bit operating system, Computer Name,(and full name), BRIAN-PC, Computer description - WORKGROUP and finally Product Code. I am on Windows 7 Professional
I did send a Diagnosis Report from KODAK AiO Home Centre previously; do you want me to do that again.?
Russell, Thanks for that Info: which I have not had time to take any action on, as yet. However the thought occurs to me that, why do I not just Uninstall the Driver on the Printer as you suggested, and then
Re-Install from the Original Disc, which I have, (which is version 5.4), and then Update from that .?
I don't know where you got the "Brother Printer" from as my previous one was an Epson printer.
Is there any problem with that suggestion.?
The situation remains the same. I deleted the Printer Icon and tried to use the Original Disc I got no indication that anything was happening.
I tried your Link instructions next; got it to Install and hit RUN.
Got as far as 'Welcome' and after accepting Agreements, default settings and usage data collection I hit NEXT. Nothing happened.
I then connected device and got a Installation message. I was told device was ready to use. Tried to print an e-mail a document and a photo and still got a blank page come through.
It is looking likely that the actual sensor is faulty, don't you think.?
What is the cost of such a repair versus a new printer.?
Russell, I am sorry to say that this is now the 3rd day of attempting to get my All-in-one KODAK ESP3250 Printer to work - without success.
Furthermore, having spoken to family and friends who have had problems with the same Printer, they inform me that on their Live Chat they were not asked for payment and their problems were resolved within hours the same day. I now wish to terminate this discussion with you which I cannot honestly rate as you have not put the problem right.