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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
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My printer is jammed by a small piece of paper. Do I need

Resolved Question:

My printer is jammed by a small piece of paper. Do I need to take it apart?
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.

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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Where in the machine is the paper jammed? Where can you see it from?
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Customer: replied 2 years ago.

Fronm where paper goes in, front of machine. only a small piece visible

Expert:  Freddy M. replied 2 years ago.
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That sounds like it is in the roller assembly. Turn the machine around and remove the back panel.

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If that is where it is you should be able to remove the paper from here.
If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
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