Hello and thank you for choosing JA for your IT support needs. What is the application and what is the Application that you are using? Sorry for this issue, but you have a Brit on with you....
Chime in when you are ready...
Print Explosion Deluxe
Sorry, I need to know the Operating System you are using..
Mac OSX Version 10.9.4
Ok, did you get the latest update?
This started after the update, correct???
No, this is a product that I have just purchased in the last few weeks
Ok, so this is the first time using it??
My first time printing a banner, I have printed posters successfully.
After the update, can you still print posters???
Try this. Quit the Print Explosion program. From within Finder Go to your Home Folder > Library > Preferences, scroll down to a folder called "Print Explosion Deluxe 3.0" now drag it to the desktop. Also within Finder go to your Home Folder > Library > Preferences > file named "com.novadevelopment.PrintExplosion.plist" drag it to the desktop. Restart Print Explosion, it will ask you to register, and you may have to reset some of your preferences within the program.