I can see the edge of the paper is I look into the front opening (where the paper cassette is usually loaded). It looks perfectly flat, so I don't know why it jammed, but it also seems to have jammed the ink cassette.
Hope you can help me.
Yes I have tried that, but it is jammed stuck.
Afraid not. I have tried repeatedly but it is stuck fast.
no , ink cassette is stuck rigid about half inch out of the aperture.
Have pushed the ink cassette back in until it clicked, but paper is still stuck.
Do you have suggestions as to where to take it for repair? I live in the mountains in central Wales, so have no local Canon dealers nearby. Or is there somewhere I could send it? Thanks.