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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Technician
Category: Printers
Satisfied Customers: 37463
Experience:  Troubleshoot printers, scanners, etc.
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Help I need help scanning from my Canon MG3200 printer

Resolved Question:

Help I need help scanning from my Canon MG3200 printer
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.

Hello Mary! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Are you still able to print?

Do you have windows xp, vista, or 7, or 8, or mac computer?

What happens when you scan? Is there any error or message?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

I can print but nothing happens when I scan, no notification. Nothing is happening

Windows 8

Expert:  Viet - Printer Tech replied 2 years ago.

Can you please open the program IJ Scan Utility on your computer to scan? Type it from the Start screen mode

If you do not see the program IJ Scan Utility, then please download and install the Drivers - "MG3200 series MP Drivers Ver. 1.02 (Windows 8.1/8.1 x64/8..." at the website below:

http://www.usa.canon.com/cusa/consumer/products/printers_multifunction/photo_all_in_one_inkjet_printers/pixma_mg3220#DriversAndSoftware

Thank you,

Viet - Printer Tech and 3 other Printers Specialists are ready to help you

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