Basically, nothing. Normally, when I print a Word or Excel document the screen on the printer comes to life almost immediately but when I try to print emails etc. form AOL there is no reaction on the printer's screen.
I think you got it in one! It says HP and my new printer is a Brother. I've found the new printer on the list and changed it. I will see if it works, now
.That is great news changing it should get it working. If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue. If it did work, please don’t forget to leave a positive rating - it is greatly appreciated..
Hi Freddy, Yes, it worked. You've no idea how much I have sweated over this in the last 48 hours! Thank you so much. John