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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Technician
Category: Printers
Satisfied Customers: 38525
Experience:  Troubleshoot printers, scanners, etc.
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I have just installed

Customer Question

I have just installed the printer and am getting off line eventhough i have power on
Submitted: 3 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 3 years ago.
Hello! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Are you still able to make a copy on the printer (not print from the computer)?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Please reply at the box below. Thank you
Customer: replied 3 years ago.

Dear Expert, I have not yet got an answer to my query

Expert:  Viet - Printer Tech replied 3 years ago.

I'm sorry. Did you see my previous reply/questions?

Are you still able to make a copy on the printer (not print from the computer)?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Can we do a remote support session, so we can chat, and I will be able to help you directly?

Edit: We've been communicating, but it looks like you are not there. When you are available, please reply at the box below on this web page only, so we can continue. Thank you,