Hello and thank you for choosing JA for your IT support needs.
I know that it can be a fortnight before finding proper instruction as to how to accomplish this task. Please follow the link below and it will walk you trough the entire process. Best of all, it is from Google.
Chime in when finished or if any more assistance is needed.
DID NOT SOLVE PROBLEM PLEASE CANCEL MY REGISTRATION
Now, since the issue is not resolved. Where did the process error for you? Please note, the process in resolving your issue takes time. Most folks have no issue with these instructions.
Chime in when ready...