There is no triangle button. It's just a light
I've found a red triangle in a circle, and I've pressed it, nothing happens
There's no light above the red button. The light is below the word Color
It's getting too late. I will try again tomorrow
It's now Tuesday 11:17 & I'd like to try to sort this out again. Please see above thread. Feel free to open it to other techies. I have about 1.5 hours now before next thing to do.... hint!
Hello. My name is ***** ***** I can help you solve your problem. Thank you for your question. My goal is to provide excellent customer service.
The problem is that the power button is locked up on your printer. It happens all the time when the ac power fluctuates. The only remedy for this is to briefly unplug the ac power cord from either your printer or the ac wall jack, whichever is more convenient.
THEN, SIMPLY RECONNECT THE POWER CABLE, AND YOUR PRINTER WILL RESTART, AFTER WHICH IT SHOULD BE GOOD TO GO.
If you are satisfied with my information and advice, please be sure to give me a Good or Excellent rating. If you are still having problems, please let me know. If you have any more questions, of if there is anything else I can do for you, please do not hesitate to ask. I am grateful for the opportunity to be of service.
I ONLY GET COMPENSATED FOR MY SERVICES WHEN I RECEIVE A POSITIVE RATING!
Thanks JoelK. I already did what you've suggested, to no avail. I'm contacting the shop where I purchased the printer.