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ptorres007
ptorres007, Technician
Category: Printers
Satisfied Customers: 611
Experience:  10 years in the IT industry with certifications.
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i have a dual printer/fax model no,mfc640cw a message comes

Customer Question

i have a dual printer/fax model no,mfc640cw a message comes up unable to clean canyuadvise wfat to do.
many thanks
roy
Submitted: 2 years ago.
Category: Printers
Expert:  ptorres007 replied 2 years ago.
ptorres007 :

Hello and thank you for using JustAnswer, my name is ***** ***** I will be helping you with your question today.

ptorres007 :

Here is a good guide to fix that. Let me know if this helps you:

https://www.youtube.com/watch?v=pCWovhoAqDM

Customer: replied 2 years ago.

I have solved the problem

thanks

Roy

Expert:  ptorres007 replied 2 years ago.
Hello Roy, that is great news. What was the problem if you don't mind sharing? Where you able to get the printer into maintenance mode to clear the error?