Hi, My name is ***** ***** i will be assisting you
please try the below
Select Install Ink Cartridges, then press OK.
Remove the the printhead from the carriage.
now clean the golden contacts on the printhead and ink cartridge with a cotton swab and alcohol
wait for a minute
reinsert the ink and printhead
turn off printer and turn it back on
let me know if error repeats or you are able to print fine
let me know the status and i will suggest further accordingly
my printer has no1 but does not have no2
i see you have rated poor but i am still here to assist you
please provide a rating once i have completed my answer
as you mentioned your printer does not have no 2
please let me know that were you able to take out the ink and printhead and clean the contacts
the contacts were cleaned
I have tried your suggestions but not solving the problem.Cancel my help
request now and refund my payment.