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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5613
Experience:  B.Sc. Computer Science with Honors
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I have just purchased an Epson ptinter -510 and played the

Resolved Question:

I have just purchased an Epson ptinter -510 and played the dvd which didn't help. I am registed to Epson connect so tried that avenue but couldn.t get past stage one. I then tried to set up using the printer screen but didn't get a wi=fi connection. Please can you help before I teat my hair out. I have set up printers before with no problem so what am I doing wrong this time?.
Submitted: 2 years ago.
Category: Printers
Expert:  Michelle replied 2 years ago.
Michelle :

Hi, My name is ***** ***** i will be assisting you

Michelle :

please let me know the exact model# ***** the printer

Michelle :

is it sx510 or nx510

Customer:

It is an XP-510

Michelle :

ok

Michelle :

what is the operating system on your computer

Customer:

Windows Vista

Michelle :

and is it 32 or 64 bit

Customer:

Sorry but I don't know

Michelle :

click start..right click computer..properties..in the window that pops up it will be listed

Customer:

Sorry but it just gives the choice of 2 menus

Michelle :

ok no worries

Michelle :

give me a moment

Michelle :

please click on below link

Michelle :

in the page that opens scroll down to drivers and software and click on epson network software and driver package

Michelle :

download and install it

Michelle :

once done let me know if the printer gets detected on wifi connection or not

Michelle :

let me know the status and i will suggest further accordingly

Customer:

It is connecting at the moment. I will come back to you once status if known

Michelle :

ok

Customer:

Thankyou Michelle I am now set up.

Michelle :

great

Michelle :

do let me know if you have any more questions

Michelle :

please click on a smiley face below if your issue has been resolved

Michelle :

thanks for choosing just answer

Michelle :

you may click on a smiley face below now and click submit

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