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Ask Engineer John C. Your Own Question

Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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Customer Question

kodak esp 5250 colour print out predominate green colour. can i adjust this
??
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Can you explain this a little more please?
.
Customer: replied 1 year ago.
Relist: Other.
gave more information but no reply?
Expert:  Freddy M. replied 1 year ago.
.
Do not relist or I will not get your replies. Also you did not send a reply if you sent it in an email that does not go to anyone. You need to reply on this page. I am still waiting for you to explain this a little more.
.
Customer: replied 1 year ago.

The printer only does white and green colours.

Expert:  Freddy M. replied 1 year ago.
.
Is that on anything you print? That can be a sign of a failing part. Please print this page and let me know what comes out.
.
Customer: replied 1 year ago.

That's all the information we have. Anything we print comes out in a green colour not the colour it should be

Expert:  Freddy M. replied 1 year ago.
.
That is why I asked you to print out this page. If you print out this page what comes out?
.
Customer: replied 1 year ago.

reply to expert is white not blue that's on screen. Reply to expert at bottom right hand corner is a light blue and left corner not satisfied with your expert but that's all the blue. No blue framing the reply.

Expert:  Freddy M. replied 1 year ago.
.
Even if you normally do not use it, please make a copy from the scanner glass how does that come out?
.
Customer: replied 1 year ago.

Do not wish to continue.

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  • Engineer John C.

    Engineer John C.

    Computer Science Engineer

    Satisfied Customers:

    4895
    CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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