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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5610
Experience:  B.Sc. Computer Science with Honors
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The printer has ceased to print and sends out blank paper although

Customer Question

The printer has ceased to print and sends out blank paper although it makes the noise as if it is printing. We have just put a new black cartridge in.
Submitted: 2 years ago.
Category: Printers
Expert:  Michelle replied 2 years ago.
Michelle :

Hi, My name is ***** ***** i will be assisting you

Michelle :

please let me know the operating system installed on your computer

Michelle :

also let me know how is printer connected to computer

Michelle :

usb or wifi