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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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My Epson XP600 has stopped printing in the middle of a page. There

Customer Question

My Epson XP600 has stopped printing in the middle of a page.
There is no paper jam.
The printer icon vibrates with a red number - has now reached 7.
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
I want to warn you that it is possible you will need to replace a part in order to fix this.
There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure.
What is the exact and entire error including any numbers it is showing you?
If you open the cartridge access are they stuck on the right side?
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Customer: replied 2 years ago.

No error showing in printer window. only bouncing icon with succeeding number every time I check. Presently at 7.

The cartridges are on the right hand side - are they stuck. How do I know ?

Expert:  Freddy M. replied 2 years ago.
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It sounds like they might be stuck from what you have said. Have you already tried a soft reset?
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Customer: replied 2 years ago.

Can you define 'soft reset '

I have tried switching off and on

Expert:  Freddy M. replied 2 years ago.
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You would turn it off and unplug it for 10 minutes.
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