I have error code 5011 and the on line manual for my MG5550 has no answer. Can you please help? tel XXX XXXXX and email *****@******.***
No, the ink carriage does not move, but there is plenty of ink in the cartridges.
Tried your idea to move carriage, but after turning on,the same error message,so no go --- yet!
Yes the carriage moved OK, but still stationary after switching back on.
Less than 6 months old!