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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Technician
Category: Printers
Satisfied Customers: 37905
Experience:  Troubleshoot printers, scanners, etc.
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Have just installed Kodak ESP3 printer via a download as I

Resolved Question:

Have just installed Kodak ESP3 printer via a download as I don't have the discs. It prints and copies but I don't know how to scan it so that it automatically saves to a file I've set up on the PC. How do I do that?
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.

Hello Marian! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. Do you see the Kodak Home Center program on the computer?

Do you have windows xp, vista, or 7, or 8?

Please reply at the box below. Thank you,

Customer: replied 2 years ago.

No I can't see the program - only Kodak easyshare which is my digital camera.

I'm using Windows 8.1.

Expert:  Viet - Printer Tech replied 2 years ago.
Can I connect remotely to your computer, so I can fix the scanning issue directly on your computer together with you? Please reply at the box below. Thank you
Customer: replied 2 years ago.

Yes that's fine

Expert:  Viet - Printer Tech replied 2 years ago.
Thank you. Please accept the remote support offer, then please click on the website below in order to connect with me:

http://www.justanswer.com/remotedesktop/join.aspx?Session=a3f3fb21-95ec-4ff2-adb1-c24a5d2cdba2

Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you
Viet - Printer Tech and other Printers Specialists are ready to help you
Expert:  Viet - Printer Tech replied 2 years ago.

Working on issue. Thank you.

Expert:  Viet - Printer Tech replied 2 years ago.
I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.