Hello Freddy, they are parked on the right side but move easily and smoothly if I push them.
It doesn't move on startup, it briefly tells me to close the scanner then defaults to printer error error code 0xF1
Same again I'm afraid
The cartridge housing does not move at all, doesn't appear to even try and move, it flags an error as soon as the printer turns on.
I have relocated it on the right and turned it on and off several times, there does not appear to be any attempt by the printer to move the head. A white plastic gear on the LHS with a triangularish section on its left rotates forwards about 90 deg the returns to its original position then the alarm goes. The cartridge housing seems very free, what attaches it to the drive and what sensor do you think is throwing up the error?
Only a few months actually so probably in warranty, just irritating as I need it pretty soon!
Thanks Freddy, I'll give them a call tomorrow. Cheers.