Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.
Sorry to hear you’re having trouble.
Do you mean there are blank spots or lines in the print?
If you make a photo copy from the glass, how does that come out?
have you stepped out of this chat or still there?
hello where are you?
I'm here, waiting on a reply from you
I stepped out of the chat to give you time to reply, rather than stay online and keep the meter running, costing you more.
well I asked where you were - as you disappeared as soon as you entered.
And annoyingly I think I have worked out the problem.
A simple reply would have been appreciated before leaving a bad rating that could cost me my job.
I asked you some follow up questions, I needed that information to provide you an answer.
Can I get a refund or give you a diff rating?
You may leave an updated rating still
and I"m still available to assist if you need further help
or if the issue comes back
cool will do - but how do I get a refund?
You can contact the site via the myaccount link above to request a refund
thanks - sorry for the confusion
You're welcome, and have a good day..