Linen cloth would be less lint-distributing, I suspect, but lint-free cotton rag cloth would do.
You may have to contact Canon indeed - in order to invoke warranty protections and get free servicing for the problem.
If you are following any sort of directions in details, step-by-step, as to photo printing, then it is *not* your fault that it isn't working right.
But check these points:
- are you using Canon-approved photo paper, approved for this model of printer? If you name what brand/type/part-# ***** paper stock you are using, then I can check on that.
- is the paper being put in upside-down? often photo paper needs to be one particular side up, or it won't feed right or won't print right.
- are you putting the paper in so that it is sensed by the printer is '4 by 6' instead of '6 by 4' inch paper? This can be quite crucial, photo paper has to be inserted a certain orientation, not just 'either way and I will adjust settings'.
- are you actually printing *to* the particular paper feed source? if not, you may be directing the paper be fed from an area or tray of the printer that has no paper in it, thus the 'no paper' message.
If you need help with any of the above points to check on, let me know and I will instruct you in more detail.
If you conclude the printer is defective because you are using the right paper in the right way and with the right printer settings, and a cleaning of the paper feed roller does not help, then you need to contact Canon UK about printer repair under warranty terms.
Canon UK may be contacted athttp://www.canon.co.uk/Support/Consumer_Products/Repair_Information.aspx