Yes ,I have carried out all the modes of cleanng.
No, I have only run the computer/printer generated methods.I do not know how to clean by hans.
I have now been able to manually clean the heads of printer and cartridges but unfortunately there is no change --the copies are still very pale and the yellow is not being used.Sorry to be a pain but where do I go from here? wendy Whistler
Again ,unfortunately there is not a lever or latch to lift so what next! Wendy Whistler
Thank you ***** have ordered one of these deep cleaning kits from the printer hospital via Amazon and will see how this goes.Will let you know as soon as I have used it. Wendy Whistler