no error code
also printer head does not move to centre when I lift up to replace the cartridge
hope this helps
3 years old
cannot remove printer head as it will not come to centre when I switch it off and on? It's jammed
I think there is a fault which cannot be corrected ?
Thanks for your help? sorry you couldn't fix the problem
Hi Tried both
Have been doing trying to resolve this issue for three weeks now and Kodak website is not a very useful tool at all, I cannot even phone anyone? PC world where I bought the printer from have declared that my 3 year cover plan expired in October 2014?
I went online and two persons with the same problem literally describe how they resolved the issue by taking a sledge hammer to their respective printers! :(
Thanks for your help
I guess it was a mechanical issue
I assume I will not be charged the £27 as my problem has not been resolved also I have not registered for the free trial but I have received an email to say that I have done?
not sure who to contact as there is no email that I can respond to ?
If you can forward this to the relevant person it will be greatly appreciated