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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
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I HAVE LOST MY CD CANON PRINTERMG3150 CAN YOU FIX T

Customer Question

I HAVE LOST MY CD FOR MY CANON PRINTERMG3150 CAN YOU FIX THIS
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
How is the printer connected to the computer?
.
Customer: replied 1 year ago.

USB

Expert:  Freddy M. replied 1 year ago.
.
Move your mouse to the bottom right corner and a pane will open.
Click settings in that pane and then click on control panel.

Here click on devices and printers.
Then click on add printer at the top.

When asked choose the local option and for a port when asked do not choose LPT1 choose USB001 virtual printer port.
Then if the printer does not show in the list click on printer not in the list, it should come to allow you to choose from a large list.

Click on the windows update button at the bottom and wait for it to update.
On the left click on Canon, then on the right click on Canon MG3100 series or MG3150.
If that does not show there click on have disc and point it to the download you got from the Canon site.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
.

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