Dear Sirs, RE: Epson Stylus DX6050 Printer, Model C231D, Ser. No. JGPY815937, I am experiencing a couple of intermittent faults with this printer:- 1. In the copying mode, the printer appears to be not fully scanning the subject sheet. Copies are anything from 25% to 75% only of the original, and the cut-off is regular down the page. I am uncertain if this also occurs when printing from the computer. Re-alinging the print head has had no effect. 2. The printer sometimes indicates a paper jam, and stops, when there is no jam. Swithing off appears to be the ony way to overcome this fault. Is there something that I can do myself to cure these problems, or shall I need to return the printer to a dealership ? I should be most grateful advice. Regards, ***** *****
Mr. Scott - , I am A. Stevens here to help with your question!
Based on your description, I would say that returning the printer to the dealership would be your best option.
How long have you owned the Epson?
Please let me know when you return, so that we can continue working on this question. I will respond as soon as possible when I see your reply.