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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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, Iam trying to set up a LAN connection between my Canon

Customer Question

, Iam trying to set up a LAN connection between my Canon MX 720 series wireless printer. THe menu asks me to hold down the VPS button then press OK. However, I have no iea where to find this VPS button? Can you ondicate wher I might see this? I am just ecovering from brain tumour surgery, which of course doesn't help vzzry much - but withthe right indication (such as a button layout) I should lanage quite well. Thanks replyto *****@******.***. Robert XXXX.

Submitted: 1 year ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 year ago.

Robert! Thank you question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.

I'm sorry about the issue. What is the brand/model of your Internet modem/router device?

Do you have windows xp, vista, or 7, or 8, or mac computer?

Please reply at the box below. Thank you.

Customer: replied 1 year ago.

mac BookPro (OSX)

Expert:  Viet - Printer Tech replied 1 year ago.
Who's your internet service provider?

Can you please check at the back/bottom of your Internet modem/router device model of it? (Usually the modem/router device was given to you by your internet service provider.)

Is your MacBook Pro connected to the modem/router device with a cable? Or is it wireless?

Please reply at the box below. Thank you.
Customer: replied 1 year ago.

I can't see why you are stalling with some useful information? I haven't had one piece of information worth anything at all!!! Surely as an expertyou have some form of acess to a manual or photograph of the Canon PX 720 series that indicates what theVPS button looks like and where it is located on the printer. My computer is a acBook Pro (OSX).

I look forward to hearing from you - after waiting a whole dayfor precious little help. I am beginning to think that Just answers might be OK and other empty heads, but it seems moe of a worthless scam

as far as I am concerned!;

Expert:  Viet - Printer Tech replied 1 year ago.

I'm sorry. I'm not sure why you have to wait the whole day ; please check your emails ; please reply back whenever you see my reply.

The issue is that the WPS button is not on the printer. The WPS button, if there is one, is only on your modem/router device. That's why I'm asking Internet modem/router device.

Do you see a WPS button on your modem/router device (not on your printer)?

Or when the printer ask to press the WPS button, can you press the red Stop/Reset button on the printer, and continue?

Please let me know. Don't worry, we guarantee our service. Please reply at the box below on this web page only. Thank you.

Customer: replied 1 year ago.

Router provided by SKY (UK) along with HD box , TV and internetinteractivity.

My computer is a MacBook Pro (OS X 10.7.5°).

have button on the router: Yes there is.

Thanks this issue. Robert Rees

Expert:  Viet - Printer Tech replied 1 year ago.
You're welcome. Since you've found the WPS button on the sky router, can you please continue the setup, then let me know. Thank you.

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