and thank you JA IT support needs.
I need to knw what version of Windows 7 do you have? But to go into some steps t take right now:
Open Printers by clicking the Start button , clicking Control Panel, clicking Hardware and Sound, and then clicking Printers.
Right-click the printer that you want to remove, and then click Delete.
If you can't delete the printer, right-click it again, click Run as administrator, and then click Delete. If you are prompted administrator password ***** confirmation, type the password ***** provide confirmation.
Then after you remove the Printer from the PC, you must Reboot the PC.
Then follow this link:
This is to get the latest Version of the Driver Software from Canon.
Then after you have installed the newest drivers.
Your issue is Sir or Madame, is that due to the Windows update. Your drivers were corrupted due to the Windows update.
Chime in after following the steps above...
I HAVE REINSTALLED THE CANNON DISC THAT CAME WITH THE MACJHINE
THE DISC IS PIXMA IP2700
SHOULD I NOW TRY A PRINT TO SEE IF THE FAULT HAS BEEN REMOVED
Let me know when you have completed the above steps... :-)