Printer Repair Questions? Ask IT Technicians for Answers ASAP
I did reply to your earlier email. I have not been able to put your suggestions into practice because before I could do so my laser printer ran out of yellow and of course would no longer operate. I ordered a replacement last week but as yet (and unusually) it has not yet arrived.
Hopefully it will come today and I will be able to do as you suggest and let you know the result.
The yellow toner arrived today and lo and behold the printer is now working as it should - double-sided printing and multiple copies!
Sorry to have wasted your time - I think it must have got wind of the fact that you were going to tell me how to knock it into shape and it took fright!
Sorry to have to come back to you but the same problem has cropped again. The document I was trying to print is a 16 page A5 (A4 folded) magazine in booklet format Rotary Club, and the programme is Microsoft Publisher. I am doing it on a Dell laptop running Windows 8.
I have tred multiple printing of a document in Open Office and that worked but even though I tried to print just two single pages of my magazine,the printer remained dormant.
I tried your suggestion and got as far as Properties but could not find an option called Mopier Mode anywhere.
I can print the magazine by printing each copy singly but this gets rather tedious when I need 50 copies.
I know that it can be done because it has done it before.
When you go to print, to File - Printspecifically, don't change the 'Copies' entry, instead go toProperties (or Printer Preferences) - Advanced - Paper Output - Copy Countand change that to the number of copies wanted. (Remember, after trying this, whether it works or not, to change it back... though if there is such an entry in your printer settings, you might try that setting *and* the usual 'Copies' setting.
On my Print page I only have 'Printer Properties' - clicking on that I get an 'Advanced' option but clicking on that gives me neither 'Paper Output' nor 'Copy Count'.