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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I can't get my printer to print it keeps saying the paper has

Customer Question

I can't get my printer to print it keeps saying the paper has run out and the tray is full it will not accept glossy paper I am demented.
Submitted: 2 years ago.
Category: Printers
Expert:  Sowrav D. replied 2 years ago.
,
Thanks your question. My name is Sowrav and I will try to help you today.

Is this the first time, you are trying to print on photo paper ?
Customer: replied 2 years ago.

No I have printed some cards but it will not take the gloss paper now and it has even stopped taking the plane paper

Expert:  Sowrav D. replied 2 years ago.
If you try to push the plain paper, while the printer is trying to feed, does that help ?
Customer: replied 2 years ago.

No

Expert:  Sowrav D. replied 2 years ago.
Can you tell me the brand and model no. of the printer ?
Customer: replied 2 years ago.

don't you think its time I had information from you or my money back its been nearly a week now.

Expert:  Sowrav D. replied 2 years ago.
Yes, I love to provide the answer, but I will need some information, because I cannot see your printer and PC. You may be busy and replied me late and at that I am offline, so I replied you late also, but if you do not provide the information I need, it is very difficult to give answer.

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