Are you trying to change it to Grayscale?
yes grayscale and fast draft
Please open the file you want to print.
Have you opened that?
Are you there?
On the File menu, select Page Setup. The Page Setup window appears.
page set up not showing on file menu
Click Print and let me know if you get a page setup window.
i have opened the printer page but it does not show the info I need
Do you see a window like this?
I have done that but it does not show the info I need
Can I access your computer remotely and check the issue?
Do you have Teamviewer installed on your computer?
Please go to the link below, click Download listed under All-In-One: TeamViewer full version.
I/D474800712 Password *****
Please authenticate the incoming connection.