Printer Repair Questions? Ask IT Technicians for Answers ASAP
scan problem. 1. screen says " no camera or scanner connected " so have to go into printer setting and click on scanner icon 2. scanned object illegible.
imac late 2013 ; OSX Yosemite
er....where do i find the scanner driver? can't download canon manual!
done that. no change. restarted pc, no change. restarted printer, no joy.still get same message and then illegible picture
following the instructions on the printer
yes, if you mean opening printer icon and then clicking on scanner icon. it scans but everything is in muddied image with rectangles instead of the words or numbers!
did it. selected printer details automatically and went straight to scan. worked perfectly. do i need to do this each time or how can i save it?
just had another go from preview. still cyber rectangles and no numbers or words
i know you'll think i'm stupid but i don't know what to uninstal/reinstall or howor where!!
as my partner says- the bleeding obvious!
still working on it
i've uninstalled,reinstalled restarted stood on my head and spun round 3 times and still the pic comes out fuzzy and illegible' i'm now going to take 2 aspirin and lie down
Then, follow the instructions given below.
Then, click the + (plus sign that you see on the print & scan window, and not on the keyboard) sign to add printer. Select your printer from the list.
Note : Make sure that you are resetting the printing system before adding the printer.
Then, try scanning using Image Capture or other programs.
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