ok, but I am already unhppy as I do not want to sign up advice. This is a one off
Please be informed that none of the manufactures do not recommend using refilled cartrdiges.
It will damage the printhead.
Could you please do the following.
sorry hadn't read the rest of your message
We are not associated to any printer manufactures. However, they do not recommend using refilled ones.
Please follow the instructions I have given and let me know the response.
There was no ink build up where you advised cleaning. the problem is still there.
If so, the issue is with the printhead.
Have you tried cleaning the printhead?
Does U162 mean anything?
Yes. That is an error code.
Please let me check .
Watch the video below.
bingo! yes that works. I remember now doing it before but I didn't hold it down long enough before I called you.
I am glad to hear that!
I am happy to pay advice but I DO NOT want a monthly contract please either fix it at your end or point me to where I can cancell
Please cancel the subscription.